Ensuring data is synchronised and backed-up
Mandalay’s proprietary data synchronisation tool, DataSync, provides a solution for synchronising on-premises and remote PCs (generally point-of-sale or driver control stations) with a cloud-based master database and applications.
Designed to provide more reliable data synchronisation, DataSync even works well in low bandwidth (including 3G mobile networks) and unstable WAN environments. Deployed PCs can run up to 60 days offline. When the PCs come back online during the 60-day period, data is automatically synchronised.
Data is reliably replicated bi-directionally and offers a detailed audit trail of all changes.
The naus Intelligence Platform, ensuring a secure environment
All data that comes from site is stored in Microsoft Azure, in tier 4 cloud-based data centres located in Sydney, Australia with additional redundancy in Melbourne, Australia.
Mandalay’s cloud databases run on top of Microsoft SQL Azure, a hosted offering that is both highly available and highly scalable. It includes 24×7 monitoring and implements many key security features such as transparent data encryption and threat detection to give customers peace of mind. In addition, continuous backups are taken every five minutes and are retained for 35 days ensuring disaster recovery is available if the need arises.
How do you access the Facility Product Suite?
For Operators at the facility: The Facility Core Product is accessed via local PCs or POS terminals that have been loaded with the software.
For Admin users: The Facility Product Suite is accessed via the naus Intelligence Platform offering a secure, accessible cloud environment and access to data from across your multiple facilities.
Administrative users control access and permissions for all users.
Access to additional naus applications such as Transaction Search (including image capture), Facility Analytics, Regulatory Management, Facility Management, and Resident Services becomes possible from within the same naus Intelligence Platform.