What can you expect?
The Mandalay Consulting team is focussed on front end operations and business processes of the industry. We will partner with you and your existing experts to ensure that outcomes align with corporate waste strategies, from all perspectives.
Industry experts with experience, in executive operations, strategy and finance – we pride ourselves on leading the conversation regarding industry and regulatory change. We will work with you either in person, through workshops, training or using online Face2Face technology to help and support you through a range of activities.
Our vast experience with multiple solutions across many datasets with different requirements allows our experts to help you design, refine and setup standardisation of data, data management and governance, data structure and data integrity.
Operations & Infrastructure
We offer an end to end operational assessment: risk assessment according to ISO31000 Risk Management framework, gatehouse operations review, effectiveness of gatehouse processes. Site analysis and implementation of the infrastructure supporting operational processes (DCS, Image Capture, LPR, Traffic Light integration, boom gate integration, etc). This includes diagramming the location, measurements and cabling requirements, specifying and supplying the infrastructure, advising on what is required and what is not, and then of course implementation.
Financial management and reporting are crucial to all operations. We can review the financials to find and address anomalies or inaccuracies; audit gatehouse transactions; review operator cash-handling processes; assist with API integrations with finance systems; financial analysis for business process; audit & reports; fraud detection and prevention. Or discuss your specific needs.
Standard training packs include operator management, finance and reporting, regulatory compliance, and data management. Effective training programs tailored to your needs, supporting your business through definition of new processes required for effective change. An engaging, interactive process making use of your business information to ensure relevance and effective adoption of new processes (where relevant). Workbooks and supporting materials tailored to suit your needs.
Compliance & Regulatory Requirements
Full operational systems, processes and reporting review against relevant regulatory requirements, report on improvements and recommendations. Assistance in implementing recommendations to achieve desired outcomes. Create supporting process documentation to maintain regulatory compliance. Standard management and operator training provided. Project Management. Customised user manuals & documentation, chain of responsibility.
Audit and review of disaster management procedures. Disaster management planning. Engaging with government and other stakeholders on behalf of clients. Management and administrative support. Reporting in real time. Preparation of the disaster plan and documentation. Post disaster management and strategic guidance on community messaging. Support with grant funding applications.
Report & Dashboard Building
Combining our experience in the waste industry across both government and private sectors, with in-depth knowledge of the Mandalay CS systems and facility operations, our analytics consultants can help transform your data assets into valuable insights. Our analytics engagements are client centric and tailored around your business need to ensure you get the current solution and outcome, additionally we provide guidance and advice on technology choices and data & analytics roadmaps.