Here’s what our customers have to say.

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Tenant Verification for Waste Vouchers

Daniel Hinson, Team Leader Waste Services
'It’s been a very successful initiative that has had great take up by our tenants. We've also been impressed with the willingness by both our local and remote community of property managers and real estate agents doing their part in the verification process.'

Thankyou for your support and comprehensive training

Leanne Lauder - Office Manager at Terreco
'I wanted to take this opportunity to "Thankyou" for your support and comprehensive training of the Mandalay system. Even though the system is new to both Paul & me, we are feeling very confident and enjoying Mandalay. I would highly recommend to any company not only the Mandalay system, but the 5 star support received from the Mandalay Team.'

The biggest pro for Mandalay has been the customer support

Claudia Haggarty - Director, Business Analytics & Systems at ACT NoWaste
'The biggest pro for Mandalay has been the customer support. Support in general has been fantastic from both the team who sits behind the Zendesk tickets and customer success. During our most recent customer success meeting, we were able to work through and resolve a few outstanding issues within an hour.'

Reporting has been significantly improved

Kayla Burges - Waste Projects Officer at Shire of Northam
Speaking with Kayla Burges, Waste Projects Officer at the Shire, monthly reporting was once an hours-long process and user errors were difficult to identify and resolve. This formed a key driver in their decision to move to Mandalay. Since implementation, the team can now easily identify issues and work towards resolving them, and reporting has been significantly improved.

The whole process has been so smooth and easy

Melissa Cusack - Waste Coordinator at Shire of Ashburton
'The whole process has been so smooth and easy, even with all the covid delays and dramas. My team are loving the new system, especially how easy it is to use and the support & training you have given them. My young 80-year-old May is absolutely thrilled that she understands it and how easy it is for her to use. She thought she would struggle, but with the training and support she has received, she is over the moon. 
Once again, thank you so much. I will be highly recommending Mandalay as the go-to system for Waste Management software. You guys are amazing!!!!'

I can't speak highly enough

Craig Perry - Coordinator Waste Management and Recycling at Moonee Valley City Council

‘I can’t speak highly enough of what Shelby did for us. The work she did to get us to a good level, listening to us, and it was all done over teams. Being able to do that well virtually and get a great result was good.’

Made a massive difference

Andrew Lucas - Market Development Team Leader at City of Greater Geelong

‘When Andy and Brendon stood up and said, all right let’s grab this by the horns, that made a massive difference. I think also with Andy having experience with local government, he understood how difficult it was to work internally, so yeah, it’s been really good.’

Absolutely taught us wonders

Adam Trezise - Transfer Station Team Lead at Moonee Valley City Council

'Shelby absolutely taught us wonders over the course of those lessons. Made it clearer.'

Transformational for our business

Stefan Frodsham - CEO at WMRC
'We switched to a Mandalay weighbridge management system at our West Metro Recycling Centre two years ago. The operating efficiencies, and data management and customer service improvements brought about by Mandalay have been transformational for our business.'

One of the easiest projects we've ever deployed

Juan-Mari Davies - former Senior Project Manager of Waste Services at the City of Wanneroo
'Mandalay did very well at engaging with everyone early. They understood the timeframes and made sure that developing the systems for the new facility didn’t impede with the rates going out on time. Mandalay made sure we could keep costs down, stay efficient and provide quality data, so we were able to achieve that easily. We got a massive return on that investment'
Product 1
Facility Product Suite

The Facility Product Suite offers a range of software products for waste, quarry, and other facility applications.

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Product 2
Voucher Management

Introducing a simple yet powerful tool for issuing, managing and measuring waste vouchers and entitlements.

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Product 3
Mandalay Consulting

A specialist offering in Waste Industry consulting focused on operational efficiencies, technology and data.

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