Mandalay Testimonials

Here’s what our happy clients have to say about this.

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The whole process has been so smooth and easy

Melissa Cusack - Waste Coordinator at Shire of Ashburton
'The whole process has been so smooth and easy, even with all the covid delays and dramas. My team are loving the new system, especially how easy it is to use and the support & training you have given them. My young 80-year-old May is absolutely thrilled that she understands it and how easy it is for her to use. She thought she would struggle, but with the training and support she has received, she is over the moon. 
Once again, thank you so much. I will be highly recommending Mandalay as the go-to system for Waste Management software. You guys are amazing!!!!'

One of the easiest projects we've ever deployed

Juan-Mari Davies - former Senior Project Manager of Waste Services at the City of Wanneroo
“Mandalay did very well at engaging with everyone early. They understood the timeframes and made sure that developing the systems for the new facility didn’t impede with the rates going out on time. Mandalay made sure we could keep costs down, stay efficient and provide quality data, so we were able to achieve that easily. We got a massive return on that investment" 

Reducing the impact on our waste team

Kerry Dalton - Coordinator for Landfill Operations and Compliance at Bundaberg Regional Council
'Mandalay's voucher system reduced the impact on our team in waste. We’re not having to sit there making those phone calls and sending out vouchers all the time which has been really great. The first few months of voucher season was really busy but that’s something we don’t have to deal with any more'

Striving for Improvements and Greater Efficiencies

Andrea Baldwin - Resource Recovery Team Leader at Albury City Council
I see Mandalay as a very proactive organisation that is always striving for improvements and greater efficiencies. They can see all of the things that we could be doing better more than ourselves. They have a great vision for what can be achieved. The platform will help us understand what days of the week people are bringing material in, which will allow us to make sure we are efficiently resourced on those days based on the data. I think that’s a really informative value add of the Mandalay system that will influence our resourcing on site.’

An important layer of flexibility

Nik Kleine - Executive Manager of Program Management at the City of Darwin
'With Mandalay, I don’t have to go to the site to get reports or have my team run reports for me. I can look at them anywhere, which adds an important layer of flexibility.' 

Everything we wanted in one package

Michelle Jorgensen – the acting Waste and Resource Recovery Coordinator at Mitchell Shire Council
‘Mandalay are thinking into the future. They’re not just sitting in the moment. They’re getting feedback from their customers and considering the direction the waste industry is moving in. We find it very comforting as a customer to know that they are planning for the future.’ 

A forward thinking company wanting to add tangible value to our business

Keith Swift - Former WMRC Operations Manager from the Western Metropolitan Regional Council

'From our first contact with the Mandalay team, it was clear that they were a forward-thinking company who had a genuine interest in the WMRC not only becoming a customer but also in wanting to add tangible value to the business. Mandalay has a broad spectrum of experience in the waste industry and are not afraid to share those learnings with their customers, and I look forward to seeing Mandalay’s further innovations'

Whenever we reached out to Mandalay for help, you guys over delivered

Chris Brown - Waste Contracts & Commercial Business Manager at Wollongong City Council
Whenever we reached out to Mandalay for help, you guys over delivered. Everyone listens, makes tangible actions and it validates that we’ve made the right decision. We have a number of peculiar things here in Wollongong that I don’t believe any other council does, and anything we put in front of Mandalay, it was never a no. We wouldn’t have gotten that help if we didn’t ask questions and so I’d encourage people to just ask questions.’ 

Efficiency, Efficiency, Efficiency!

Morne Hattingh - Manager for Waste Resource and Recovery from Tamworth Regional Council
‘Efficiency, efficiency, efficiency. It’s a very efficient product to use. It works easy, staff like it, which is good, and so far, it has been extremely positive for us. There are various types of data sets available with different product categories and it’s all just a click away. The data itself and having it at our fingertips is extremely important for us. I really like the balance Mandalay got with analytics. And when it comes to waste management in the local government space, I think Mandalay has done well with the balance here too.'

Support provided by Mandalay's technical and support team has been great

Andrew McDougall - formerly Townsville City Council
Product 1
Facility Product Suite

The Facility Product Suite offers a range of software products for waste, quarry, and other facility applications.

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Product 2
Voucher Management

Introducing a simple yet powerful tool for issuing, managing and measuring waste vouchers and entitlements.

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Product 3
Mandalay Consulting

A specialist offering in Waste Industry consulting focused on operational efficiencies, technology and data.

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