More Efficient Operations

Experience operational efficiency like never before with our range of products specifically made for waste, quarry and other facility applications.

Facility Product Suite
Build a Personalised Waste Experience

Deliver high quality, efficient and cost-effective waste management services to your community by understanding resident waste behaviours.

Resident Product Suite
Join Our Team - Apply Now!

Looking for a rewarding career with an innovative and forward-thinking company? Make a positive impact on the waste industry with Mandalay.

Careers

Mandalay is a Partner, Not Just a Vendor

Unlike most vendors who provide software to Waste and Resource Recovery facilities, Mandalay is a product-based company. This means that all Mandalay customers use the same core software products with various configurations to suit their business processes.   

Our product-based approach provides you with many advantages but most importantly, all new features developed by Mandalay are built into the one product used by all customers and therefore is available to all customers.  This approach means that Mandalay’s investment in software development is more efficient with a “do it once for all” logic.  

Innovation is embedded at our core. Mandalay’s Australian based development team continues to invest in our technology and has been doing so for the past 10 years. 

We release new iterations of our cloud-hosted products each fortnight. This enables us to maintain an “evergreen” position, so the software is always up to date while also removing the burden of big version updates. 

WHY MANDALAY

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Industry Leadership

20+ years of waste industry experience, and a significant focus on best practice.

Australian Based Support

Based in Australia and dealing with over 450 operational sites ensures local knowledge and access to a local team.

Access to Real-Time Data

Gain access to near real-time information captured across your facilities, displayed within dashboards and detailed reports.

Ability to Integrate

Integrate with your existing finance package and facility infrastructure. Access your data across multiple facilities, facility types and locations.

Investment in Technology

Our commitment to continued investment in technology has seen an evolution from weighbridge transactions to data management and analytics.

Superior Data Security

With world-renowned ISO 27001 certification in Information Security Management, your data is in safe hands with us.

What’s New at Mandalay

VIEW RESOURCES

December 2023 Newsletter

Merry Christmas and Happy New Year from the team at Mandalay

Seasons Greetings, support during the holiday season and looking back on our travels across Australia to see customers in 2023. 

Moonee Valley City Council Case Study

‘Maintaining Knowledge is Important’

In this case study, the Moonee Valley team share their recent training experience with Mandalay and talk through the reason behind deciding to undergo training, how training was conducted and the impact this has had on their team.

November 2023 Newsletter

Discover what’s new at Mandalay in our November 2023 newsletter

Welcome to Terreco Resources, meet our Site Reliability Engineer, learn about Tenant Verification for waste vouchers and so much more!

City of Greater Geelong Case Study

‘A Game Changer for Us’

This case study focuses on the introduction of their Anakie Garden Organics Processing Facility in 2018. We had the pleasure of talking with Geelong’s Market Development Team Leader Andrew Lucas about their journey. 

Check out what our clients are saying

Tenant Verification for Waste Vouchers

Daniel Hinson, Team Leader Waste Services
'It’s been a very successful initiative that has had great take up by our tenants. We've also been impressed with the willingness by both our local and remote community of property managers and real estate agents doing their part in the verification process.'

Thankyou for your support and comprehensive training

Leanne Lauder - Office Manager at Terreco
'I wanted to take this opportunity to "Thankyou" for your support and comprehensive training of the Mandalay system. Even though the system is new to both Paul & me, we are feeling very confident and enjoying Mandalay. I would highly recommend to any company not only the Mandalay system, but the 5 star support received from the Mandalay Team.'

The biggest pro for Mandalay has been the customer support

Claudia Haggarty - Director, Business Analytics & Systems at ACT NoWaste
'The biggest pro for Mandalay has been the customer support. Support in general has been fantastic from both the team who sits behind the Zendesk tickets and customer success. During our most recent customer success meeting, we were able to work through and resolve a few outstanding issues within an hour.'

Reporting has been significantly improved

Kayla Burges - Waste Projects Officer at Shire of Northam
Speaking with Kayla Burges, Waste Projects Officer at the Shire, monthly reporting was once an hours-long process and user errors were difficult to identify and resolve. This formed a key driver in their decision to move to Mandalay. Since implementation, the team can now easily identify issues and work towards resolving them, and reporting has been significantly improved.

The whole process has been so smooth and easy

Melissa Cusack - Waste Coordinator at Shire of Ashburton
'The whole process has been so smooth and easy, even with all the covid delays and dramas. My team are loving the new system, especially how easy it is to use and the support & training you have given them. My young 80-year-old May is absolutely thrilled that she understands it and how easy it is for her to use. She thought she would struggle, but with the training and support she has received, she is over the moon. 
Once again, thank you so much. I will be highly recommending Mandalay as the go-to system for Waste Management software. You guys are amazing!!!!'

I can't speak highly enough

Craig Perry - Coordinator Waste Management and Recycling at Moonee Valley City Council

‘I can’t speak highly enough of what Shelby did for us. The work she did to get us to a good level, listening to us, and it was all done over teams. Being able to do that well virtually and get a great result was good.’

Innovating and developing data solutions to help waste facilities manage and control their waste

Why Mandalay?

Resolving challenges unique to your industry

Offering product suites that have been designed with particular industry and facility requirements in mind, Mandalay continues to meet challenges head-on.

  • Resolving Challenges Unique to Your Role: Whether you are a waste manager, council leader or IT manager, allow Mandalay to work with you to overcome the challenges and meet the key priorities that are unique to your role and the industry you work in.
  • Meeting the Needs of Various Facility Types: With a diverse industry and multiple facility types to accommodate, let Mandalay work with you to enhance the success of your operations with our leading waste management system.

Get in Touch

Would you like to know more about Mandalay’s product range?

Contact Us