More Efficient Operations

Experience operational efficiency like never before with our range of products specifically made for waste, quarry and other facility applications.

Facility Product Suite
Build a Personalised Waste Experience

Deliver high quality, efficient and cost-effective waste management services to your community by understanding resident waste behaviours.

Resident Product Suite
Mandalay Waste Report 2020

Gain invaluable insights into the thoughts, actions and behaviours of the general public towards various aspects of the Australian waste industry.

Mandalay Waste Report

Mandalay is a Partner, Not Just a Vendor

Unlike most vendors who provide software to Waste and Resource Recovery facilities, Mandalay is a product-based company. This means that all Mandalay customers use the same core software products with various configurations to suit their business processes.   

Our product-based approach provides you with many advantages but most importantly, all new features developed by Mandalay are built into the one product used by all customers and therefore is available to all customers.  This approach means that Mandalay’s investment in software development is more efficient with a “do it once for all” logic.  

Innovation is embedded at our core. Mandalay’s Australian based development team continues to invest in our technology and has been doing so for the past 10 years. 

We release new iterations of our cloud-hosted products each fortnight. This enables us to maintain an “evergreen” position, so the software is always up to date while also removing the burden of big version updates. 


Industry Leadership

20+ years of waste industry experience, and a significant focus on best practice.

Australian Based Support

Based in Australia and dealing with over 450 operational sites ensures local knowledge and access to a local team.

Access to Real-Time Data

Gain access to near real-time information captured across your facilities, displayed within dashboards and detailed reports.

Ability to Integrate

Integrate with your existing finance package and facility infrastructure. Access your data across multiple facilities, facility types and locations.

Investment in Technology

Our commitment to continued investment in technology has seen an evolution from weighbridge transactions to data management and analytics.

Superior Data Security

With world-renowned ISO 27001 certification in Information Security Management, your data is in safe hands with us.

What’s New at Mandalay


Mandalay Consulting

Working with you to ensure the correct systems, processes, technologies and integrations are in place.

Often customers will understand the output and outcomes they want their data to drive, however, what is often not understood is how this data is captured in the first instance.

Lessons Learnt

2019 Townsville Floods

In preparation for this year’s disaster season, Lacey Webb from Resource Hub looks back at some key takeaways from her work with the disaster-stricken area in 2019.

Self-service for Real-Time Access to Services

Give your community the ability to access and manage their own waste services.

Imagine giving your community online access to their waste entitlements, at a time that suites them.

ISO Certification Achieved

ISO 27001 Information Security Management

We are excited to announce that Mandalay has attained certification for ISO 27001 (Information Security Management) and 27017 (Cloud Specific Controls).

Check out what our clients are saying.

Striving for Improvements and Greater Efficiencies

Andrea Baldwin - Resource Recovery Team Leader at Albury City Council
I see Mandalay as a very proactive organisation that is always striving for improvements and greater efficiencies. They can see all of the things that we could be doing better more than ourselves. They have a great vision for what can be achieved. The platform will help us understand what days of the week people are bringing material in, which will allow us to make sure we are efficiently resourced on those days based on the data. I think that’s a really informative value add of the Mandalay system that will influence our resourcing on site.’

An important layer of flexibility

Nik Kleine - Executive Manager of Program Management
'With Mandalay, I don’t have to go to the site to get reports or have my team run reports for me. I can look at them anywhere, which adds an important layer of flexibility.' 

Everything we wanted in one package

Michelle Jorgensen – the acting Waste and Resource Recovery Coordinator
‘Mandalay are thinking into the future. They’re not just sitting in the moment. They’re getting feedback from their customers and considering the direction the waste industry is moving in. We find it very comforting as a customer to know that they are planning for the future.’ 

A forward thinking company wanting to add tangible value to our business

Keith Swift - Former WMRC Operations Manager   

'From our first contact with the Mandalay team, it was clear that they were a forward-thinking company who had a genuine interest in the WMRC not only becoming a customer but also in wanting to add tangible value to the business. Mandalay has a broad spectrum of experience in the waste industry and are not afraid to share those learnings with their customers, and I look forward to seeing Mandalay’s further innovations'

Whenever we reached out to Mandalay for help, you guys over delivered

Chris Brown - Waste Contracts & Commercial Business Manager
Whenever we reached out to Mandalay for help, you guys over delivered. Everyone listens, makes tangible actions and it validates that we’ve made the right decision. We have a number of peculiar things here in Wollongong that I don’t believe any other council does, and anything we put in front of Mandalay, it was never a no. We wouldn’t have gotten that help if we didn’t ask questions and so I’d encourage people to just ask questions.’ 

Efficiency, Efficiency, Efficiency!

Morne Hattingh - Manager for Waste Resource and Recovery
‘Efficiency, efficiency, efficiency. It’s a very efficient product to use. It works easy, staff like it, which is good, and so far, it has been extremely positive for us. There are various types of data sets available with different product categories and it’s all just a click away. The data itself and having it at our fingertips is extremely important for us. I really like the balance Mandalay got with analytics. And when it comes to waste management in the local government space, I think Mandalay has done well with the balance here too.'

Innovating and developing data solutions to help waste facilities manage and control their waste.

Why Mandalay?

Resolving challenges unique to your industry

Offering product suites that have been designed with particular industry and facility requirements in mind, Mandalay continues to meet challenges head-on.

  • Resolving Challenges Unique to Your Role: Whether you are a waste manager, council leader or IT manager, allow Mandalay to work with you to overcome the challenges and meet the key priorities that are unique to your role and the industry you work in.
  • Meeting the Needs of Various Facility Types: With a diverse industry and multiple facility types to accommodate, let Mandalay work with you to enhance the success of your operations with our leading waste management system.

Get in Touch

Would you like to know more about Mandalay’s product range?

Contact Us