Facility Point of Sale

Experience operational efficiency like never before with our range of products specifically made for waste, quarry and other facility applications.

Facility Product Suite
Resident Entitlement Management

Deliver high quality, efficient and cost-effective waste management services to your community by understanding resident waste behaviours.

Resident Product Suite
Join Our Team - Apply Now!

Looking for a rewarding career with an innovative and forward-thinking company? Make a positive impact on the waste industry with Mandalay.

Careers

Mandalay is a Partner, Not Just a Vendor

Unlike most vendors who provide software to Waste and Resource Recovery facilities, Mandalay is a product-based company. This means that all Mandalay customers use the same core software products with various configurations to suit their business processes.   

Our product-based approach provides you with many advantages but most importantly, all new features developed by Mandalay are built into the one product used by all customers and therefore is available to all customers.  This approach means that Mandalay’s investment in software development is more efficient with a “do it once for all” logic.  

Innovation is embedded at our core. Mandalay’s Australian based development team continues to invest in our technology and has been doing so for the past 10 years. 

We release new iterations of our cloud-hosted products each fortnight. This enables us to maintain an “evergreen” position, so the software is always up to date while also removing the burden of big version updates. 

WHY MANDALAY

Icon
Industry Leadership

20+ years of waste industry experience, and a significant focus on best practice.

Australian Based Support

Based in Australia and dealing with over 450 operational sites ensures local knowledge and access to a local team.

Access to Real-Time Data

Gain access to near real-time information captured across your facilities, displayed within dashboards and detailed reports.

Ability to Integrate

Integrate with your existing finance package and facility infrastructure. Access your data across multiple facilities, facility types and locations.

Investment in Technology

Our commitment to continued investment in technology has seen an evolution from weighbridge transactions to data management and analytics.

Superior Data Security

With world-renowned ISO 27001 certification in Information Security Management, your data is in safe hands with us.

What’s New at Mandalay

VIEW RESOURCES

Dubbo Regional Council Case Study

Implementing a Comprehensive Waste Management Solution

The Dubbo Regional Council waste team faced challenges with their existing waste management processes and software. To improve efficiency, compliance, and data accuracy, council partnered with Mandalay Technologies to implement a comprehensive digital waste management solution.

October 2024 Newsletter

Read our latest updates in our October 2024 newsletter

Now, let’s dive into the content we’ve prepared this month. We have an invaluable case study from Dubbo Shire Council for you, product updates, tips and more.

August 2024 Newsletter

Discover what’s new at Mandalay in our August 2024 newsletter

Meet our new customer, Dubbo Regional Council, and learn how to streamline your bulk waste management, reporting and commercial services updates and more.

Mornington Peninsula Case Study

‘A Remarkably Smooth and Successful Transition’

We had the privilege of speaking with Daniel Hinson, the Team Leader of Circular Economy and Waste, at Mornington Peninsula Shire. Daniel kindly shares his insights into their recent adoption of self-service digital waste vouchers for tenants with Mandalay.   

Check out what our clients are saying

Confidence in Waste Vouchers

Daniel Hinson, the Team Leader of Circular Economy and Waste - Mornington Peninsula Shire
Looking at the big picture, a considerable amount of resource-intensive time and effort with vouchers is saved moving forward. Doing it this way and being extremely successful in how it rolled out, it gives our Council and IT Department that confidence when looking to do it across all waste vouchers and it gives us confidence in what the system can do.'

A Proven System for Waste Facilities

Jamie Lobb - Manager of Resource Recovery and Efficiency at Dubbo Regional Council
‘We chose Mandalay because we knew it was a proven system for waste facilities, but we also chose it because we knew we could do add-ons. For us, it’s about the bigger picture. With the Bulk Waste Bookings programme, if residents want to book a bulky collection, they can walk in if they don’t have internet access to do it, or they can phone up and a Council worker can book it on their behalf. We wanted to be flexible with the booking arrangement too.'

A Smooth and Easy Transition

Anthony Everett - Manager of Waste & Community Facilities at Narromine Shire Council
'After many years of disappointment with the previous provider council started to investigate other providers. A lot of phone calls to other waste facilities around NSW produced two options. Council decided to go with Mandalay based on the feedback from Mandalay users from councils that have just started their journey with Mandalay or that have been with Mandalay for many years, even though they were slightly dearer. From the first project meeting to after go-live on the first of May, Mandalay made the transition so smooth and easy as the project manager.'

Tenant Verification for Waste Vouchers

Daniel Hinson - Team Leader Waste Services at Mornington Peninsula Shire Council
'It’s been a very successful initiative that has had great take up by our tenants. We've also been impressed with the willingness by both our local and remote community of property managers and real estate agents doing their part in the verification process.'

Thankyou for your support and comprehensive training

Leanne Lauder - Office Manager at Terreco
'I wanted to take this opportunity to "Thankyou" for your support and comprehensive training of the Mandalay system. Even though the system is new to both Paul & me, we are feeling very confident and enjoying Mandalay. I would highly recommend to any company not only the Mandalay system, but the 5 star support received from the Mandalay Team.'

The biggest pro for Mandalay has been the customer support

Claudia Haggarty - Director, Business Analytics & Systems at ACT NoWaste
'The biggest pro for Mandalay has been the customer support. Support in general has been fantastic from both the team who sits behind the Zendesk tickets and customer success. During our most recent customer success meeting, we were able to work through and resolve a few outstanding issues within an hour.'

Innovating and developing data solutions to help waste facilities manage and control their waste

Why Mandalay?

Resolving challenges unique to your industry

Offering product suites that have been designed with particular industry and facility requirements in mind, Mandalay continues to meet challenges head-on.

  • Resolving Challenges Unique to Your Role: Whether you are a waste manager, council leader or IT manager, allow Mandalay to work with you to overcome the challenges and meet the key priorities that are unique to your role and the industry you work in.
  • Meeting the Needs of Various Facility Types: With a diverse industry and multiple facility types to accommodate, let Mandalay work with you to enhance the success of your operations with our leading waste management system.

Get in Touch

Would you like to know more about Mandalay’s product range?

Contact Us