Investment in technology development
Through listening to our customers’ needs, Mandalay’s Australian based development team continues to invest in our technology, to the tune of $1.5M per year. We have been doing this for the past 10 years.
This ongoing commitment has seen the evolution from weighbridge to data management and insights.
A local team means local support
Based in Australia and dealing with more than 450 operational sites across Australia and New Zealand means that we have local knowledge and understanding of the industry.
Mandalay employs five experienced waste industry experts who can assist with strategic, operational and financial decisions either through our fantastic service desk or as consultants in an advisory role on a project basis.
Our team of 35 includes:
A dedicated support team – implementing new projects and supporting customers with existing installations.
A development team – continually working to improve and expand on existing product, plus stay up to date with regulatory requirements.
A project management team – managing and guiding projects ensuring projects run smoothly.
A sales and customer success team – recommending, educating and ensuring the best outcomes for all.
A marketing and finance team – working hard behind the scenes.
Leadership within the industry
With over 20 years within the waste industry Mandalay has built a thorough understanding of industry best practice and how Councils setup and manage operational flows to support regulatory compliance. Working with Councils, Mandalay provides ongoing and proactive support across the industry.
- We proactively save Councils thousands of dollars in overpaid levy.
- By ensuring compliance, Councils have avoided fines and penalties.
Our team actively contributes to the industry through presentations, workshops and speaking engagements and education across the sector around best practice and improving the operations of your facility.
Researching and investigating global trends. Identifying what is relevant to the Australian market and driving product development beyond the weighbridge.
Mandalay provides the ability to integrate with existing systems (i.e. finance systems) and aggregate multiple locations and waste management facility types to create a holistic view of waste management within your region.