Training is an important element of allowing your team to work to their best ability. Not only will you be giving them the tools they need to complete their job, but training will also ensure that the business processes you have defined are followed within the software systems you have in place.
We often find that over time key information is lost, processes can be forgotten, and bad habits can be formed. Mandalay recommends that staff complete refresher training at least every 12 months to ensure the systems that you have defined are being retained.
Refresher training can be delivered to various staff across all of Mandalay’s Facility products. Training will be tailored to suit your business and facility to ensure relevance.
Mandalay is continuously improving software functionality and capability. Refresher training provides the opportunity to take facility staff through new and additional features of our software.
Mandalay system training will give new staff a thorough understanding of Mandalay’s facility products in use at your facilities, along with the processes you have in place.
By engaging your new team members in system training you can ensure that they have a level of assessed competence in system use prior to being deployed and active at your facilities. This will not only ensure their success but will also make sure your organisation continues to deliver high levels of customer service, maintains correct data capture and minimises financial risk.
Mandalay can support your team by delivering training specifically targeted towards a key process to ensure it is aligned with the functional use of the Mandalay products you have in place.
In this case study, the Moonee Valley team shares their recent training experience with Mandalay and talks through the reason behind deciding to undergo training and the impact this has had on their team.
Leaders in data collection, information control and management.
