Ensuring Customer Satisfaction
Head of Support Brendon Horswell discusses the importance of delivering valuable support to your customers.
Video duration: 1 minute, 7 seconds
- Prioritise the customer
- Treat the customer how you like to be treated
- Improve customer experience
Head of Support, Mandalay Technologies
Brendon has extensive experience in the waste and resource recovery sector spanning NSW, ACT, and QLD. A passionate leader with a strong focus on safety, accountability, and operational efficiency, Brendon challenges his teams to ensure every decision made is the best one possible.