Ensuring Customer Satisfaction

 

Head of Support Brendon Horswell discusses the importance of delivering valuable support to your customers.

Video duration: 1 minute, 7 seconds

 

 

 

 

 

 


Key Points
  • Prioritise the customer
  • Treat the customer how you like to be treated
  • Improve customer experience

 


ABOUT BRENDON

Brendon Horswell
Head of Support, Mandalay Technologies

Brendon has extensive experience in the waste and resource recovery sector spanning NSW, ACT, and QLD. A passionate leader with a strong focus on safety, accountability, and operational efficiency, Brendon challenges his teams to ensure every decision made is the best one possible.

CONNECT WITH BRENDON ON LINKEDIN

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