Most Material Recovery Facilities, Transfer Stations and Tips use weighbridges to determine what goes into the facilities, where it goes, and what comes out.  The initial function of Mandalay Technologies software was to mange and report on these interactions.

Mandalay Technologies also advises, based on its experience, how best to either setup or improve facilities’ efficiencies.

Voucher Systems

Some Councils offer their residents and their community organisations vouchers to allow them a managed number of trips to their facilities.

Mandalay Technologies’ software manages the redemption of these vouchers. In addition, the company is running a number of pilot projects to have paperless vouchers, which will not only save on cost, but allow for fraud reduction and tracking.

Point of Sale

Most weighbridges are a key part of any facility and the operation requires the processing of payments and a Point of Sale facility like any shop.

Mandalay CS is Australia’s leading weighbridge Point-of-Sale (POS) ticketing system that captures and processes vehicle movements in and out of sites, while delivering critical functions like payment processing, hardware interfaces and data capture.  The system’s full EFTPOS capability also integrates with all payment types.

Don’t believe us? Check out what our clients are saying.

A smooth and easy transition

Anthony Everett, Manager of Waste & Community Facilities
'After many years of disappointment with the previous provider council started to investigate other providers. A lot of phone calls to other waste facilities around NSW produced two options. Council decided to go with Mandalay based on the feedback from Mandalay users from councils that have just started their journey with Mandalay or that have been with Mandalay for many years, even though they were slightly dearer. From the first project meeting to after go-live on the first of May, Mandalay made the transition so smooth and easy as the project manager.'

Tenant Verification for Waste Vouchers

Daniel Hinson, Team Leader Waste Services
'It’s been a very successful initiative that has had great take up by our tenants. We've also been impressed with the willingness by both our local and remote community of property managers and real estate agents doing their part in the verification process.'

Thankyou for your support and comprehensive training

Leanne Lauder - Office Manager at Terreco
'I wanted to take this opportunity to "Thankyou" for your support and comprehensive training of the Mandalay system. Even though the system is new to both Paul & me, we are feeling very confident and enjoying Mandalay. I would highly recommend to any company not only the Mandalay system, but the 5 star support received from the Mandalay Team.'

The biggest pro for Mandalay has been the customer support

Claudia Haggarty - Director, Business Analytics & Systems at ACT NoWaste
'The biggest pro for Mandalay has been the customer support. Support in general has been fantastic from both the team who sits behind the Zendesk tickets and customer success. During our most recent customer success meeting, we were able to work through and resolve a few outstanding issues within an hour.'

Reporting has been significantly improved

Kayla Burges - Waste Projects Officer at Shire of Northam
Speaking with Kayla Burges, Waste Projects Officer at the Shire, monthly reporting was once an hours-long process and user errors were difficult to identify and resolve. This formed a key driver in their decision to move to Mandalay. Since implementation, the team can now easily identify issues and work towards resolving them, and reporting has been significantly improved.

The whole process has been so smooth and easy

Melissa Cusack - Waste Coordinator at Shire of Ashburton
'The whole process has been so smooth and easy, even with all the covid delays and dramas. My team are loving the new system, especially how easy it is to use and the support & training you have given them. My young 80-year-old May is absolutely thrilled that she understands it and how easy it is for her to use. She thought she would struggle, but with the training and support she has received, she is over the moon. 
Once again, thank you so much. I will be highly recommending Mandalay as the go-to system for Waste Management software. You guys are amazing!!!!'