Weighbridge

Most Material Recovery Facilities, Transfer Stations and Tips use weighbridges to determine what goes into the facilities, where it goes, and what comes out.  The initial function of Mandalay Technologies software was to mange and report on these interactions.

Mandalay Technologies also advises, based on its experience, how best to either setup or improve facilities’ efficiencies.

Voucher Systems

Some Councils offer their residents and their community organisations vouchers to allow them a managed number of trips to their facilities.

Mandalay Technologies’ software manages the redemption of these vouchers. In addition, the company is running a number of pilot projects to have paperless vouchers, which will not only save on cost, but allow for fraud reduction and tracking.

Point of Sale

Most weighbridges are a key part of any facility and the operation requires the processing of payments and a Point of Sale facility like any shop.

Mandalay CS is Australia’s leading weighbridge Point-of-Sale (POS) ticketing system that captures and processes vehicle movements in and out of sites, while delivering critical functions like payment processing, hardware interfaces and data capture.  The system’s full EFTPOS capability also integrates with all payment types.

Don’t believe us? Check out what our clients are saying.

Confidence in Waste Vouchers

Daniel Hinson, the Team Leader of Circular Economy and Waste - Mornington Peninsula Shire
Looking at the big picture, a considerable amount of resource-intensive time and effort with vouchers is saved moving forward. Doing it this way and being extremely successful in how it rolled out, it gives our Council and IT Department that confidence when looking to do it across all waste vouchers and it gives us confidence in what the system can do.'

A Proven System for Waste Facilities

Jamie Lobb - Manager of Resource Recovery and Efficiency at Dubbo Regional Council
‘We chose Mandalay because we knew it was a proven system for waste facilities, but we also chose it because we knew we could do add-ons. For us, it’s about the bigger picture. With the Bulk Waste Bookings programme, if residents want to book a bulky collection, they can walk in if they don’t have internet access to do it, or they can phone up and a Council worker can book it on their behalf. We wanted to be flexible with the booking arrangement too.'

A Smooth and Easy Transition

Anthony Everett - Manager of Waste & Community Facilities at Narromine Shire Council
'After many years of disappointment with the previous provider council started to investigate other providers. A lot of phone calls to other waste facilities around NSW produced two options. Council decided to go with Mandalay based on the feedback from Mandalay users from councils that have just started their journey with Mandalay or that have been with Mandalay for many years, even though they were slightly dearer. From the first project meeting to after go-live on the first of May, Mandalay made the transition so smooth and easy as the project manager.'

Tenant Verification for Waste Vouchers

Daniel Hinson - Team Leader Waste Services at Mornington Peninsula Shire Council
'It’s been a very successful initiative that has had great take up by our tenants. We've also been impressed with the willingness by both our local and remote community of property managers and real estate agents doing their part in the verification process.'

Thankyou for your support and comprehensive training

Leanne Lauder - Office Manager at Terreco
'I wanted to take this opportunity to "Thankyou" for your support and comprehensive training of the Mandalay system. Even though the system is new to both Paul & me, we are feeling very confident and enjoying Mandalay. I would highly recommend to any company not only the Mandalay system, but the 5 star support received from the Mandalay Team.'

The biggest pro for Mandalay has been the customer support

Claudia Haggarty - Director, Business Analytics & Systems at ACT NoWaste
'The biggest pro for Mandalay has been the customer support. Support in general has been fantastic from both the team who sits behind the Zendesk tickets and customer success. During our most recent customer success meeting, we were able to work through and resolve a few outstanding issues within an hour.'